Any faults detected on the device should be notified within 7 days of fault being found
Warranty does not cover accidental or external damage
Receipt must be produced as proof of warranty, Mobile 360 does not take responsibility for lost or illegible receipts.
Water damage devices are not covered by any warranty
Warranty applies from the date of receipt for 6 months on most repairs.
– Batteries are subject to 3 month warranty only
-Brands other than Apple (ex. Samsung, Oppo, Oneplus) are 3 months warranty only
Mobile 360 can not be held responsible for any cosmetic damage that may happen in the course of the repair
If a secondary fault is discovered after the repair, Mobile 360 will examine the device free but may charge depending of the fault
If device is worked on / opened by any third party after repair the warranty is void- Mobile 360 Can not be held responsible for any loss of data
Mobile 360 reserves the right to not complete any repair and can not be held responsible to “time lost”
Mobile 360 may use new, used or reconditioned parts to conduct a repair
Parts replaced by Mobile 360 becomes Mobile 360 property and the replacement part becomes your property
If you and Mobile 360 agreed to return replaced part to you, you agree to pay Mobile 360 the cost of the replacement item in addition to any other charges for the repair service.
An inspection fees of $79 is prepaid if services such as inspection only requires, or parts provided by customer, or time taken from technision and repair is declined.
Glass only repairs, may result of imperfection on the screen – in condition that it dose not effect the use of the phone or discolour the screen- considered a non functional, as is not covered under warranty
Get in Touch
Phone: (02) 9188 5183
Sydney CBD: Level 26/44 Market St.
North Sydney: Level 32/101 Miller St.
Bondi Junction: Level 22/ Westfield Tower 2, 101 Grafton St.
Mobile 360 did a... fantastic job of fixing my phone on the same day I dropped it and saved me a lot of strife! They were friendly, helpful, and responded to me immediately. They also checked my phone thoroughly and made sure it was completely fixed, even noticing and investigating a long-term issue with my phone. I'll definitely use this service again if I have any future problems with my phone.read more
Fantastic service.... Phone was initially drop in for screen repair, but found phone battery also need to change due to out of shape for refit purpose. Phone was delivery next day at a restaurant when I was dining.read more
Never expected a... repair shop to be offering such low prices for their repairs. Best prices in all of Sydney. I have a habit of breaking the LCD and apparently they provide the best solution with a better price. Located in the CBD you can’t ask for more. Once they even delivered the phone to me. Highly recommended guys.read more
Should be able to... give zero stars to companies that fail to perform even the basic functions of a business. I booked in an appointing - utilising their website's booking form - for 5:30pm. I had received email confirmation of the booking, and the form required a phone number so I was easily contactable. Upon arriving I was told by the building receptionist that the team had "gone home for the day". I was then told I could leave my phone overnight - clearly not a suitable solution. I emailed to ask why the appointment was not honoured and I received no response. Worst customer experience of my life - don't bother.read more